Branch staff take center stage amid transformations

first_img continue reading » For many financial institutions, the teller line is no longer a line and a teller is no longer a teller.Technology, consumer preferences, and design changes have altered the way members obtain services at their credit union branch. And front-line employees have had to up their service game to keep pace, according to a recent CUNA Councils webinar.“Branch staff have to take center stage and be the member’s advisor,” says Jamie Eads, director of retail staffing at Bancography, a firm that offers branch planning, network optimization, and retail staffing services.Most institutions are shifting to the universal associate methodology, where front-line employees have a breadth of expertise on the vast majority of their credit union’s products and services. 2SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Bay Denesse Restoration Project Underway

first_imgDucks Unlimited is working to restore 2,550 acres of coastal marsh approximately 2.5 miles northeast of Buras, Louisiana. The project will combine coastal restoration techniques of marsh terraces and crevasses to optimize sediment capture from the Mississippi River.Wetlands adjacent to the Mississippi River have suffered extensive deterioration over the past century.Historically, the Mississippi River had many distributary channels that connected nutrient and sediment rich waters of the river with marshes of the Barataria and Breton Sound Basins. The river also overtopped its banks during flood events, which helped nourish the surrounding marshes with sediment.Due to flood control and navigation needs, federal efforts to contain the river with levees were initiated in the late 1800s and continue to this day.The containment of the river, coupled with other sources of wetland loss (i.e., subsidence, shoreline erosion, salt water intrusion, etc.), have had detrimental impacts to the marshes flanking the river.This project area is located south of the Mississippi River flood control levee system and is still hydrologically connected to the river. Thus, it is an ideal location to enhance river water distribution to create wetlands.This project will restore and enhance 2,550 acres by converting open water into various habitat types, including mud/sand flats, shallow water ponds, aquatic vegetation beds, and emergent marsh.It will also nourish existing marshes within the project area.last_img read more

Strikes to delay Heathrow arrivals

first_imgSource = e-Travel Blackboard: N.J London’s Heathrow Airport has advised airlines and passengers to expect delays on 30 November as its UK Border Agency immigration officers walk off the job.The international airport said in an online statement that it is in the midst of discussions to minimise disruptions for inbound and outbound passengers and suggested travellers keep up to date with status update from carriers.“We recommend that you keep in touch with your airline to check the status of your flight or onward connection and for any advice about travel on that day,” the statement from Heathrow read. “We will publish further passenger information on the website when it is available.”British Airways has also cautioned its customers, expecting passengers arriving at Gatwick or any other London City airport to expect delays and said it monitoring the situation closely.“If you are arriving or departing on a UK Domestic flight on 30 November you will, as standard, not need to pass through any UKBA check points so will proceed as normal,” the carrier’s online update read.While international arrivals have the option to change their arrival date into London from the 30 November to 28 & 29 November as well as 1, 2, 3, 4, 5, 6 or 7 December.Click here for Qantas’ waiver of conditions for travellers flying into Heathrow on 30 November 2011last_img read more